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So I have been Looking into buying a laptop and have been waiting for a sale to go on for it. The price went down from 1100 to 850 I figured i'll buy it now. I went to look at the open box options and chose the highest level of open box you can get which is the geek squad certified one. It was only 50 dollars less from the unopened laptop price, if I new what was going to happen in the future I would have bought the new one. So the laptop shows up at my door a week later, it looks very good no sign that anyone has used it. I plug it in it turns on everything seems good, but this is where everything went downhill. I go to unplug it and it won't turn on unless it's plugged in. The battery was at 100% and still won't turn on using the battery. I go to my local best buy store and see if I can get it exchanged, the guy said there was no more open box laptops for the exact one I had. He also said we couldn't just swap it for a new one, he also couldn't see other stores open box prices. So we ended up just getting the refund. I get home and went on best buys site and now the price of the laptop is now 1100. I was very mad because I would have had the laptop for 800 if the geek squad can correctly evaluate a laptop. I originally went for the open box option because I had a friend buy the same laptop at the lowest open box quality and it was perfect aswell. I ended up calling the best buy customer service center and working out a deal out with them for getting a working laptop of what I had just bought for the same price as I had just payed. Keep in mind it was still an open box one because the could only adjust the price around 200$. That was very nice of them but it took about 2 hours on the phone to do this. In the end best buy needs to check every parameter of the open box items if they are going to call it the excellent condition, and buyers need to beware when buying open box items. 59ce067264
https://www.help2heal.co.uk/forum/self-help-forum/veronika-voss-1982